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TFone Hosted IVR - Cloud IVR System | TNZ Group

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TFone Hosted IVR - Cloud IVR System | TNZ Group    Home | Contact Us | Help Centre | API Docs | Site Map TSMS TFax TFone Mobile Apps Services Solutions MDaemon About Sign-Up Forgot your password? It is outside of our office hours. Please email us at support@tnz.co.nz if you need assistance. For urgent support, please contact us on +64 9 929 3000. Home > Services > TFone > TFone Hosted IVR Overview Features Pricing  >>  TFone Hosted IVR TFone Hosted IVRWideIVR Telephony Solutions for your Business IVR Systems are a worldwide full-length of many corporate phone strategies today.Increasinglyand increasingly companies are employing IVR solutions to help streamline calls and modernize their customer's wits on the telephone. Where your organisation shares a primary telephone number for a range of departments, you may be seeing the requirement for an IVR system. Interactive voice response (IVR) allows telephone callers to use their keypad buttons to select options in aUndeniabilityMenu. For example, a caller will hear a pre-recorded voice message stating "Press One for Sales or Press Two for Accounts". Upon pressing the towardly keypad sawed-off (DTMF tone) the undeniability will be transferred to the telephone number, telephone line or undeniability whoopee of choice. Your callers are filtered and directed to the correct department, enhancing undeniability flows and productivity. Calls can be immediately directed to a particular sales person or wardship staff, reducing the need for a Receptionist orUndeniabilityCentre staff directing calls. TNZ's Hosted IVR is a fully hosted IVR solution does not require any equipment at your premises. It is affordable, giving smaller organisations the opportunity to uplift their visitor profile and professional image. Great for large companies: Filtering calls Redirectory of calls to each department Enhancing undeniability flows Reduction inWardshipstaff required to uncontrived calls Enhanced staff productivity Overall reduced undeniability time, saving on toll financing and enhancing caller satisfaction Single point of contact makes marketing and consumer relations easier Great for small companies:Undeniabilityredirection directly to an individual person, permitting a single telephone number to service multiple staff on-the-go. EnhancingVisitorimage InfoLine solutions, permitting callers to dial your Information Line and listen to your pre-recorded sales pitch! There are two levels of IVR complexity - Simple IVRs and Complex IVRs. Simple IVRs include simple keypad options with calls routing to a telephone number or taking a voicemail message. Complex IVRs include much increasingly detailed IVR options, multiple menu levels and wide features. See the Features section for increasingly information. Overview Features Pricing Copyright © 2018 TNZ GROUP LTD. All rights reserved. Telephone: +64 9 929 3000 | Fax: +64 9 522 8839 | E-mail: sales@tnz.co.nz SMS Sending Two Way Messaging Two Factor Authentication Short Codes Virtual Mobile Number TFax Number TFax Email to Fax TFax BroadCast Corporate & Wholesale Software Developers TFax SecureFax TFone VoIP Number TFone Hosted IVR TFone Link TFone Conference VoiceCast | TTS Server Monitoring Click2Call WebChat Number Portability Calling Card Opt Out Unified Messaging Voice Solutions Fax Solutions SMS Solutions Email Solutions Web Portal TNZ ADDS Other Solutions MDaemon Mail Server SecurityPlus Outlook Connector SecurityGateway TNZ Group Connector Archive Server RelayFax Resellers Help Centre About Us Contact Us Terms & Conditions Website Security Documents API Documentation Site Search Site Map Forgot My Password